🚫 What We Don't Pack
For safety, liability, and professional standards, certain items are excluded from our packing services. These restrictions protect both our team and your belongings.
❌ Items Over 50 lbs
Safety RestrictionWe do not pack or lift anything over 50 pounds for safety and liability reasons. This follows standard moving industry recommendations, where most companies limit boxes to 50–60 pounds to prevent injuries.
Industry Data: 779 worker deaths from contact with objects and equipment in 2023. Weight limits prevent overloaded containers and injuries.
❌ Fragile Items, Jewelry, Antiques & Valuables
Liability ProtectionWe do not pack or unpack fragile items, jewelry, antiques, or any valuable items of any kind. This includes (but is not limited to) cash, collectibles, fine art, rare or irreplaceable heirlooms, expensive electronics, and delicate glass items of significant value.
Jewelry & Cash
Fine Art & Antiques
Collectibles & Heirlooms
Delicate Glassware
Professional Standard: Excluding fragile items, jewelry, antiques, and high-value items is common to comply with liability protections under federal laws for interstate movers.
❌ Dangerous or Restricted Items
Safety HazardWe do not pack hazardous materials, weapons, flammables, or perishable food. This policy addresses safety concerns, as hazardous material transportation incidents have risen significantly.
Flammables
Chemicals
Perishables
Weapons
Safety Data: Over 136,000 hazardous material incidents reported in the past decade, with spills occurring in about 30% of fatal crashes.
👥 On-Site Supervision Required
A person 18 years or older must be on-site during the entire duration of your PackEmStackEm service.
Safety & Oversight
Our team cannot enter or begin work in a space without a designated adult present. This ensures direct oversight for safety and efficiency.
Communication
Adult presence allows for immediate problem-solving and compliance with regulations, preventing unauthorized access or miscommunications.
Industry Standard: This requirement is standard practice in the moving industry where presence ensures safety compliance and prevents operational issues.
🗓️ Cancellations & Rescheduling
Cancellations must be made at least 48 hours prior to your scheduled service time.
48-Hour Policy
Changes within 48 hours may result in a cancellation fee. This policy mirrors common industry standards for operational efficiency.
Contact Us: Call (888) 555-PACK or email support@packemstackem.com to reschedule.
Industry Standard
Many packing and moving companies impose fees ranging from $50–$500 for cancellations within 48–72 hours to cover scheduling and preparation costs.
Efficiency: Ensures operational efficiency in a sector facing labor constraints.
🧼 Service Conditions
Preparation RequiredPackEmStackEm does not offer cleaning services. Your home or office must be reasonably clean and organized prior to our arrival. All items should be accessible—closets, drawers, and under beds should be cleared for packing.
Safety Focus: This condition promotes safe and efficient workflows, reducing risks of accidents or delays in environments that could lead to the 184,470 worker injury cases among transportation workers.
🚛 Important Service Clarification
Packing OnlyWe do not offer moving, loading, unloading, or transportation services. Our team provides packing services only—no lifting or carrying of furniture, heavy appliances, or boxes in and out of your home.
Specialization Focus: This focus on packing alone helps avoid liabilities from transportation-related incidents, such as the 155% increase in hazardous material truck accidents over the last decade.